Last updated: 8 September 2026
1. Email
Write to [email protected]. It is the only address we use, a person reads it, and replies normally take two to three business days.
2. What we cannot do
We have no access to casino accounts: no deposits, no bonuses, no verification, no locked balances. Those go to the operator's own support.
This site covers browser play above everything else, because most readers meet the game in a tab rather than an app. The rules on this page apply the same way whether you opened the lobby on a laptop or a phone.
3. What to include
Name the page, quote the sentence and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault on the first attempt.
4. What we cannot help with
Anything inside a casino account: deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems. That has to go to the operator's own support, which is also the faster route.
5. Reporting an operator problem
Delayed withdrawal, moved goalposts on a bonus, silent support: send dates and amounts. Patterns remove a listing faster than any scheduled re-check.
Questions about anything above go to the contact page, where a person answers them.